CUSTOMER SERVICES - COBASA ONLINE
CUSTOMER SATISFACTION SURVEY
We thank you in advance for the time and effort taken to fill in this form and kindly ask you for your most sincere opinion; it will help us to improve.
Customer
Contact Email Address (Required)
Name and Position of the person filling in this form
1.- What is your opinion about Cobasa’s shipping agency service?
Value
..................
1. Bad
2. Regular
3. Good
4. Very good
5. Excellent
Reasons
2.- What is your opinion about the loading-unloading services we provide you through Cisna?
Value
..................
1. Bad
2. Regular
3. Good
4. Very good
5. Excellent
Reasons
3.- Regarding warehousing, please rate the service provided by Cobasa.
Value
..................
1. Bad
2. Regular
3. Good
4. Very good
5. Excellent
Reasons
4.- How do you rate Transportes Raos' land transport services?
Value
..................
1. Bad
2. Regular
3. Good
4. Very good
5. Excellent
Reasons
5.- What is your perception of the quality/price of our service?
Value
..................
1. Bad
2. Regular
3. Good
4. Very good
5. Excellent
Reasons
6.- Please, rate communication and assistance you have been given by our customer service
Value
..................
1. Bad
2. Regular
3. Good
4. Very good
5. Excellent
Reasons
7.- How do you evaluate the execution time performed by our services?
Value
..................
1. Bad
2. Regular
3. Good
4. Very good
5. Excellent
Reasons
8.- Have we met your expectations?
Value
..................
1. Bad
2. Regular
3. Good
4. Very good
5. Excellent
Reasons
9.- Please rank our Company by comparison with competitors
Value
..................
1. Bad
2. Regular
3. Good
4. Very good
5. Excellent
Reasons
10.- Please assess our ability to provide solutions to any emergency
Value
..................
1. Bad
2. Regular
3. Good
4. Very good
5. Excellent
Reasons
11.- What do you think about how we treat, handle and store your goods?
Value
..................
1. Bad
2. Regular
3. Good
4. Very good
5. Excellent
Reasons
12.- Having analyzed all the previous aspects, what is your general opinion of Cobasa Grupo Logístico?
Value
..................
1. Bad
2. Regular
3. Good
4. Very good
5. Excellent
Reasons
::MAXIMUM NUMBER OF CHARACTERS PER FIELD IS LIMITED TO 250::
::SUGGESTIONS: about our service and how to improve it in the future:
Thanks for your contribution.